♦Supra ActiveKey Firmware Update

2010 - 2011 SUPRA KeyCard Fees

NCCBOR KeyCard Agreement

Kent County Association of REALTORS Reciprocal KeyCard Access Agreement

Cecil County Association of REALTORS Reciprocal KeyCard Access Agreement

View SUPRA ActiveKey and iBox Training Video

Having a problem with your KeyCard? Please contact Supra Technical Support at 1-877-699-6787 (located on the back of your KeyCard prior to contacting the Board office. After speaking with Supra Technical Support, if you are directed to contact the Board office, the NCCBOR staff will be happy to assist you. Please be sure to have your KeyCard in hand when contacting Supra in order for support agents to better serve you. If you are having difficulty e-syncing, be sure to contact Technical Support from your cradle location.

Need a KeyCard? Agents must (including new agents) call Jessica Graae at the Board office at 302-762-4800, ext. 110 or e-mail jgraae@nccbor.com to setup an key issuance and training appointment. All agents must bring with them to the appointment: the KeyCard Usage Agreement signed by their broker, all appropriate fees and supply a unique 4-digit numeric pin number to be programmed into your KeyCard. A KeyCard cannot be issued without an appointment or the signed KeyCard Usage Agreement. Appointments last approximately 30 minutes and include training. KeyCards will not be issued on New Member Orientation dates.

Attention! To all Brokers/Office Managers: Do you have a lot of agents in your office with KeyCard questions? If so, the NCCBOR staff will be happy to attend a sales meeting to provide KeyCard information to your agents. To arrange for a staff person to attend a sales meeting, contact Jessica Graae at 302-762-4800, ext. 110 or jgraae@nccbor.com to setup an appointment. 

NCCBOR issues LockBoxes to Brokers only. As an agent, if you should need a LockBox, please contact your Broker. For questions regarding derelict LockBoxes, please contact 302-762-4800 x 110 or jgraae@nccbor.com.