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SentriLock® Lockbox System

The New Castle County Board of REALTORS® provides members access to the SentriLock® electronic lockbox system, a secure and convenient solution for managing property access during showings.

SentriLock technology allows REALTORS® to access lockboxes, manage showings, and verify property access through the SentriKey® Real Estate mobile app. This system helps ensure secure property access while giving agents a streamlined way to manage listing activity and client showings.

SentriLock

What SentriLock Allows You to Do

Through the SentriKey® mobile app and lockbox system, REALTORS® can:

  • Open lockboxes directly from their smartphone

  • Access showing instructions and listing details

  • Track property access activity

  • Schedule and manage showings

  • Build showing itineraries and plan routes between properties

  • Share listings and information with clients

The system creates a secure and efficient showing experience for agents, sellers, and buyers.

Benefits for REALTORS® and Their Clients

SentriLock provides several advantages for both REALTORS® and homeowners:

✔ Secure access to listing properties
✔ Digital lockbox entry and showing management
✔ Real-time access tracking and accountability
✔ More convenient showing scheduling
✔ Greater protection for listing properties

Electronic lockboxes provide an added layer of security and professionalism while helping REALTORS® manage their showing activity more efficiently.

Getting Started With SentriKey®

Training & Resources

NCCBOR SentriLock FAQ

Key Facts about SentriKey Showing Service

ShowingService Features Summary

Access Management - A single solution for your client management and lockbox access needs

Dashboard & Calendar - Manage your showings and appointments easily

My Clients and Client Connect App - Digitally connect with your buyers and sellers

Having issues with your lockbox or mobile app?

Click the button to the right for SentriLock Support, or schedule a training.

Need Help?

For questions regarding SentriLock accounts, lockboxes, or system access, please contact:

Ashley Lubrano di Caruozzo
Director of Member Services & Social Media

📞 302-762-4800 ext. 114
📧 ashley@nccbor.com